Cyber Safety Guide for Schools

This cyber safety guide is designed to be a useful resource for teachers, families and other members of the community, who all play a role in helping students build safe and positive online experiences.

We live in a highly connected world and Australian students are spending more time online than ever before. Students’ online experiences play a significant role in their social and emotional development, which is why cyber safety education has been identified as a priority for Australian schools.

This guide provides an overview of cyber safety for primary and high school students, including what it is, why it’s important and how schools can deliver effective cyber safety education for their students. Our guide is designed to be a useful resource for teachers, families and other members of the school community, who all play a part in protecting the safety and wellbeing of students online.

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To learn about our cyber safety programs for primary and high school students

Table of Contents


What is cyber safety?

Cyber safety is the safe and responsible use of information and communication technologies, such as the internet, social media, online games, smart phones, tablets and other connected devices.

Cyber safety education provides students with the knowledge and skills they need to stay safe in online environments. It involves acknowledging the benefits and opportunities offered by the online world, while understanding the risks and avoiding potential harms.

Cyber safety is everyone’s responsibility. Young people, parents, families, teachers, school leaders, government and tech companies – we all play a role in creating a safer online world.

A report from the eSafety Commissioner identified some of the key cyber safety concerns facing Australian students, including:

  • Privacy
  • Spending excessive time online
  • Exposure to inappropriate or explicit content
  • Contact with strangers and offers to meet up in person
  • Receiving unwanted contact or content from people online
  • Cyber bullying, aggression and online hate
  • Rumours and lies being shared online, and being left out or excluded
  • Sharing self-generated sexual images
  • Grooming, child sexual abuse and sexual exploitation
  • ‘Digital distraction’ from homework, relationships or sleep
  • Responding to negative online experiences
  • Knowing what information to trust online


Why is cyber safety important?​

Children and adolescents are spending more time online than ever before and are interacting online from a younger age. For many young people, the internet is a central part of their daily lives. They go online to learn, relax, have fun, express themselves, share interests, access services and connect with friends, family and online communities.

According to the Australian Child Health Poll, 67% of primary school children and 36% of preschool children own their own screen-based digital device. In this survey, one in six primary school children and three in four adolescents had their own social media account. Kids in this survey were spending an average of 32 hours per week on screens at home and 43% of were regularly using screens at bedtime. It is likely these figures have increased since this 2017 report, especially during the COVID-19 pandemic.

What are the online risks for children and young people?

The online world offers so many opportunities for learning and social development. However, it also places students at increased risk of online harms such as cyber bullying, image based abuse, grooming, privacy breaches and online hate. Research from the eSafety Commissioner found that 44% of teens reported having a negative online experience in the 6 months to September 2020. This included being contacted by a stranger or someone they didn’t know, receiving inappropriate or unwanted content, or being deliberately excluded from events or social groups.

Online gaming is an increasingly popular form of entertainment for Australian children and young people. In a study by the eSafety Commissioner, 6 out of 10 young Australians aged 8 to 17 years reported that they have played online multiplayer games, and 1 in 2 reported playing games with people they have never met in person. Around 34% of young people surveyed said they had made in-game purchases in the past year and 17% had experienced in-game bullying.

A 2020 report from UK organisation Catch 22 revealed more than 70% of young people had seen violent or explicit content online that they found concerning, and only 40% reported distressing content to the platforms they were using. Young people also described social media as ‘toxic’ and believed it had a negative impact on their mental health and wellbeing. The results of a 2019 systematic review suggest that time spent on social media and excessive internet use are associated with depression, anxiety and psychological distress in adolescents. Cyber bullying has also been linked to poor mental health and psychosocial outcomes for children and young people.

The ‘Mind the Gap’ report found that many parents underestimate the prevalence of children’s negative online experiences. While restrictive parenting was associated with less exposure to harmful content, these children were also less likely to engage in protective behaviours, such as talking to a trusted adult about their online experiences. These findings highlight the importance of maintaining open, non-judgmental conversations with children and young people around their online lives.  

How do young people respond to negative online experiences?

The good news is that young people are being more proactive when it comes to their online safety. In their 2020 research, the eSafety Commissioner found that more than 80% of teens took some form of action after a negative online experience, and 9 out of 10 teens had engaged in at least one type of positive behaviour online. In another recent study by eSafety, almost all children did something in response to a negative online experience – most commonly telling their parents.

Students need ongoing support and education to help them protect themselves and others in online spaces. Cyber safety education is essential for reducing the risks, building resilience and creating more positive online experiences.  


How can schools deliver effective cyber safety education?

Cyber safety education has become a priority for Australian schools in recent years, with many schools implementing school wide cyber safety programs for their students. Online safety education is a relatively new frontier for most educators, which is why schools need access to up-to-date research and resources to support their cyber safety programs.

What is the role of the eSafety Commissioner?

The eSafety Commissioner is Australia’s independent regulator for online safety and is the world’s first government agency committed to keeping its citizens safe online.

The eSafety Commissioner leads and coordinates the efforts of government, industry and not-for-profit organisations to safeguard Australians from online harms and encourage safer and more positive online experiences.

The eSafety Commissioner also has powers to investigate and take action in response to complaints of serious cyber bullying made by children under 18 years and their carers.

For more information about the reporting tool go to

The eSafety Commissioner offers a range of resources to support cyber safety education in schools, including dedicated pages for educators and parents. Some of the key resources for schools are outlined below.

The Best Practice Framework for Online Safety Education

The Best Practice Framework for Online Safety Education provides an overview of the guiding principles for online safety education. The framework was based on a research study commissioned by the eSafety Commissioner and conducted by the Queensland University of Technology. The framework was also informed by consultation with online safety experts, the school sector and other key advocacy groups. Brainstorm Productions was involved in the consultation process as a Trusted eSafety Provider.

The research found that cyber safety education should:

  1. Be founded on recognising, acknowledging and understanding rights and responsibilities in the digital age;
  2. Positively frame the use of technology, while also building awareness of factors that increase or decrease the risk of harm;
  3. Be underpinned by effective whole-school approaches for promoting student wellbeing and preventing harm;
  4. Build knowledge and skills across the curriculum
  5. Be continuously improved using the best available evidence, data and authoritativeinformation from eSafety. 


Effective cyber safety programs should also be underpinned by prevention principles and aligned with other priorities, such as the Australian Student Wellbeing Framework, the Australian Curriculum and the National Principles for Child Safe Organisations.

The Best Practice Framework also provides an overview of systems that should be in place to support effective online safety education. These include clear policies and procedures around issues such as bullying, student wellbeing, bring your own device (BYOD), acceptable use of technology at school, and incident reporting and response. Teachers need to receive appropriate training and support to implement effective cyber safety education. It is also important for schools to build partnerships with parents, carers and companion agencies, such as child protection authorities, local health services, mental health NGO’s and the eSafety Commissioner.

The framework identifies four key themes that should be covered as part of an effective cyber safety school program:

1. Digital Citizenship

Cyber safety programs should include digital citizenship resources for students, to foster critical awareness, civic engagement and an understanding of rights, responsibilities and ethical behaviour in online environments.

2. Social and emotional learning

Cyber safety programs should be based on the principles of social and emotional learning (SEL), in order to build students’ resilience, self-awareness, coping strategies and interpersonal skills in online environments.

3. Specific Risks

Programs should include information about specific online safety risks and how to prevent them, such as cyber bullying, child sexual abuse, grooming, exposure to harmful or distressing content, and excessive gaming and internet use.

4. Help-seeking

Help-seeking is an important protective factor for children and young people and is a behaviour that can be clearly taught and learnt. Help-seeking should therefore be a key component of any cyber safety school program.

The eSafety Toolkit for Schools

The eSafety Commissioner offers a free, evidence-based eSafety Toolkit to help Australian schools prevent and respond to cyber safety issues in their communities.

The resources support four key stages of cyber safety for students:

  1. Prepare: Resources to help schools assess their readiness to address online safety issues and provide suggestions for improving their systems.
  2. Engage: Resources to help schools engage their communities, including staff, students and families, to create more positive online environments.
  3. Educate: Resources to build the capacity of school communities to deal with online safety issues, including guidelines around staff training, implementing cyber safety programs and engaging external online safety education providers.
  4. Respond: Resources to help schools assess and respond to cyber safety incidents and protect the mental health and wellbeing of their students.

The Online Safety Curriculum Connection

The Online Safety Curriculum Connection was developed for the Australian Curriculum in collaboration with the eSafety Commissioner. The curriculum connection was designed to help schools identify areas of the curriculum that support online safety education and link teachers in with other online safety and digital citizenship resources for students. The curriculum connection identifies five dimensions of learning in online safety education:

  • Values, rights and responsibilities
  • Wellbeing
  • Respectful relationships
  • Digital media literacy
  • Informed and safe use of information and devices

The Trusted eSafety Provider Program

The Trusted eSafety Provider Program was developed by the eSafety Commissioner to help schools select high quality cyber safety programs for their students. The program gives schools confidence that the external providers they engage are endorsed by eSafety and meet a high standard of knowledge, capability and experience in delivering online safety education.

Brainstorm Productions is proud to be endorsed as a Trusted eSafety Provider, offering engaging, curriculum-based cyber safety programs for primary and high school students.

Learn more about the Trusted eSafety Provider Program.


How can school theatre companies support cyber safety education?

Theatre in education is a unique way to start conversations about cyber safety in the classroom.

Educational theatre companies offer a creative and immersive learning experience for students. They can bring cyber safety education to life through storytelling, music, movement, humour and relatable characters and allow students to explore different emotions, perspectives and ideas in a safe space.

Theatre gives students the opportunity to see online safety scenarios played out in front of them and observe practical skills in action.

Our cyber safety programs for schools

Our cyber safety programs for primary and high school students take a positive, resilience-based approach, demonstrating skills that are linked to the Australian Curriculum and key areas of social and emotional learning. Our performances empower students to be responsible, respectful and compassionate digital citizens, who seek help in response to negative online experiences and look after each other online.

Our cyber safety school programs cover topics such as cyberbullying, help-seeking, digital literacy, privacy, exposure to inappropriate content, grooming, unwanted contact and respectful online interactions. Each live performance is followed by a discussion with the students and is supported by a suite of classroom resources linked to key areas of the curriculum, including Digital Literacy, Personal and Social Capability, Ethical Understanding and Health and Physical Education.

Brainstorm Productions is endorsed by the eSafety Commissioner as a Trusted eSafety Provider. This means teachers can trust us to deliver content that is up-to-date, based on current research and delivered to a high standard.

Learn more about our cyber safety programs for schools


More cyber safety and digital citizenship resources for students

  • Kids Helpline offers counselling, support and information to children and young people aged 5 to 25 years. The website provides age-appropriate information about a range of wellbeing topics, including cyberbullying, online gaming, fights with friends online, privacy, security and knowing who to trust online.
  • Headspace provides young people aged 12 to 25 with physical and mental health support in the form of online, telephone and face-to-face counselling. The website also provides youth-friendly information about mental health and wellbeing issues, including online safety and cyberbullying.
  • has lots of information for young people about mental health and wellbeing, including cyber bullying and social media use.
  • Youth Law Australia is a community legal service that helps children, young people and their supporters find legal solution to their problems, including information and advice around cyber safety issues.
  • Scamwatch is an Australian Government website that provides up-to-date information about how to recognise, report and avoid online scams. Resources like these can help students to think critically about their own online safety and how to protect it.
  • The Australian Cyber Security Centre provides information and resources for individuals and families, to help them stay safe online.

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